Customer Service

12 Best WordPress Knowledge Base Plugins (Free and Premium)

If you’re tired of getting the same support queries over and over (or just want [...]

The Ultimate Guide to Online Reputation Management

When you build and maintain a positive brand image, more customers are likely to buy [...]

How to Have a $100k+ WordPress Product Launch

Have you ever heard of a WordPress plugin (or theme) that made over $100,000 in [...]

Support as a Service: Is it Right for Your Plugin or Theme Business?

The goal for all WordPress plugin and theme businesses should be to provide 5-star customer [...]

An Introduction to Paldesk: Simplifying Your Customer Communication Process

Customer service can be hard, particularly if you use multiple channels. Fortunately, there are ways [...]

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