Customer Service

How to Have a $100k+ WordPress Product Launch

Have you ever heard of a WordPress plugin (or theme) that made over $100,000 in [...]

Support as a Service: Is it Right for Your Plugin or Theme Business?

The goal for all WordPress plugin and theme businesses should be to provide 5-star customer [...]

An Introduction to Paldesk: Simplifying Your Customer Communication Process

Customer service can be hard, particularly if you use multiple channels. Fortunately, there are ways [...]